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Additional Information
Medical Records
The Fergus Falls Medical Group, P.A. is committed to
developing, maintaining, and protecting a complete and accurate
accounting of your medical care. Your right to access and
protect your health record is stated in our “HIPAA Notice of
Privacy Practices” brochure. You may contact Health Information Services Department in the clinic for medical needs
such as requesting or transferring records from other facilities.
Medical records are maintained indefinitely as long as you remain
an active patient at the Fergus Falls Medical Group, P.A. or
any of its outreach facilities. If there is no medical activity or
communication documented within a period of ten years, the
record may be destroyed. Records of minors, pregnancies and
other sensitive medical situations may fall under longer retention
guidelines.
Special Tests
Your physician may request laboratory tests or x-rays at
the time of your examination. For procedures requiring special
preparation, you may be asked to return at another time.
If your visit includes tests, please ask if your physician wants
to see you after your tests are completed. If so, notify the
receptionist at the appointment desk when you return so that
your physician can complete your examination.
Please allow a minimum of 5 days for test results. You will
be contacted by letter with normal results and by phone with
abnormal results. If you have any questions or concerns, call
your physician’s nurse. If you do not receive a report within
seven to ten days, please call and inform us that you have not
been contacted with the test results.
Patient Comments and Concerns
The goal of our entire staff is to provide our patients with
quality medical care. We welcome constructive criticism or
suggestions that will help us to achieve our goal.
If you have any comments or concerns, or are dissatisfied
in any way, please contact our Business Office Manager,
Director of Nursing Services, or Outreach Coordinator. We
will evaluate the situation with you, and try to come to a mutually
satisfactory solution.
Employment
All applicants are asked to pick up an application at the front desk of the main clinic. No resumes without an application are accepted.
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